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Hospital Key Account Manager (Northern Ireland)


Hospital Key Account Manager




Nutricia Advanced Medical Nutrition


Northern Ireland - Ideally in Belfast

Reporting To

Mary Kenny, Hospital Business Manager

Hours Of Work

Full time 37.5 hours per week plus any additional hours required


Field based covering Northern Ireland


  • This is a field based full time role responsible for driving the Nutricia Medical business in Northern Ireland primarily through the hospital channel

  • Maintain Nutricia Medical reputation in Northern Ireland through excellence in the provision of nutritional and technical support whilst promoting the Nutricia Medical product range

  • Build relationships with a wide range of health care professionals, including Dietitians, Speech and Language Therapists, Consultants, Infection Control and Specialist Nurses

  • Build relationships with other key influencers in hospital including pharmacy, stores and business managers

  • Manage business in key accounts, whilst identifying opportunities to further grow business

  • Scope

  • Responsible for driving product sales in hospital accounts and discharge into the community

  • Responsible for managing relationships with HCPs in key accounts

  • Liaise with wholesalers to ensure maximum product availability

  • Liaise with Nutricia Medical to ensure successful implementation of marketing campaigns

  • Help to organise successful HCP educational meetings and study days

  • Organisational Relationships

  • Health care professionals and other key influencers working in Northern Ireland

  • Distributors and wholesalers

  • Nutricia Medical UK and Ireland team

  • Responsibilities

  • To promote through marketing campaigns and support through nutritional education the Nutricia Medical range of products to:

  • - Dieticians
    - Medical Consultants as appropriate
    - Hospital Pharmacists
    - Specialist Nurses
    - Hospital Stores responsible for nutritional products
    - Business Managers
    - Hospital Catering Departments
    - Speech and Language Therapists
    - Distributors and Wholesalers

  • Sales calls may be via one to one meetings, group meetings and presentations

  • Maintain professionalism at all times to maintain Nutricia Medical reputation

  • Regular and at least monthly review of hospital sales figures to target activities

  • Liaise with Nutricia Medical marketing team in the development of successful marketing campaigns by providing insight into customer needs and concerns

  • Exhibit Nutricia Medical product ranges at relevant HCP meetings

  • Liaise with Nutricia Medical team regarding regional educational meetings

  • Identify new customers/opportunities to grow the business

  • Gather relevant business information/insights and feedback relevant information to head office to help maintain competitive edge

  • Actively ensure continued educational development by attending relevant study days, reviewing medical literature and latest best clinical practice

  • Liaise with distribution and other wholesalers to ensure maximum product availability

  • Maintain record of sales activity on CRM system

  • Inform CRM administration to ensure current data base

  • Experience

  • Excellent presentation and communication skills are required

  • Must be able to demonstrate success in developing relationships with key medical personnel

  • Experience in a sales role is preferred but not essential

  • Strong business commercial acumen

  • Qualifications / Technical Knowledge

  • Degree in Human Nutrition/Dietetics (or)

  • Nursing Degree (or)

  • Degree in Science

  • Personality Profile

  • The successful person will be a self-starter, who sets and exceeds high expectations as set by the Company

  • The ability to establish trust and credibility with relevant opinion leaders, health professional groups, patients and other stakeholders

  • Commercial acumen and business understanding

  • The person must be a professional presenter and communicator

  • Enthusiasm and energy for the role must be evident

  • Professional who has the presence and stature to be able to persuasively influence relevant opinion leaders, health professional groups and other stakeholders

  • Strong communicator with the ability and willingness to share knowledge and to collaborate and work within a matrix organisation

  • Effective analytical/problem solving skills

  • Strong organisational and event management skills

  • Academic interest in key disease areas, with the ability to communicate latest developments to the business and marketplace

  • Ability to demonstrate resilience and show determination

  • Outgoing and friendly personality who has the ability to function alone and as part of a team

  • If you are interested in this position, please apply by email to Imma Moran, HR Advisor (.(JavaScript must be enabled to view this email address)). If you would like to find out more information or make some informal enquiries please contact Mary Kenny, Hospital Business Manager, on 086 221 4451.

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