Service complaints

This form is designed to capture your complaint as quickly and as easily as possible and will be passed directly to our Quality Assurance team to investigate your issue and try to put things right.

There are some key pieces of information we need in order to do this - please fill in the following fields to submit your complaint, providing as much detail as possible and photos if available. Please note all fields marked with * must be completed.

This is a secure form and will be passed directly to our Quality Assurance team.

Reporter's first name*

Reporter's last name*

Reporter's email address*

Reporter's telephone number (Please include your phone number's prefix)

NHS Trust

Reporter's address line 1

Reporter's address line 2

Reporter's city

Reporter's postcode

Reporter's country

Description of complaint (Please include as much detail as possible)*

Patient's name*

Patient's Nutricia Homeward ID

Delivery address line 1*

Delivery address line 2*

Delivery address city*

Delivery postcode*

Delivery country*

Delivery date

Order Number (if known)

Upload photos (Max. 3 photos uploads) To help us with our investigation please upload photos detailing the product issue wherever possible. Choose files... Browse

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Do you have a question?

Contact our team of experts for guidance on the use and composition of our product range, for support with queries regarding your Nutricia account and sampling service or to get in touch with your local Nutricia representative. We are available Monday to Friday 9am-5pm (except Bank Holidays)

Ask a question Send us a message Express a complaint Send us a message Phone ROI Call us on 1800 923 404 Phone NI Call us on 0800 783 4379

Service complaints

This form is designed to capture your complaint as quickly and as easily as possible and will be passed directly to our Quality Assurance team to investigate your issue and try to put things right.

There are some key pieces of information we need in order to do this - please fill in the following fields to submit your complaint, providing as much detail as possible and photos if available. Please note all fields marked with * must be completed.

This is a secure form and will be passed directly to our Quality Assurance team.

Do you have a question?

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