We are not supporting this browser

overlay

Nutricia Homeward Service

Supporting you every step of the way

Nutricia Homeward provides support to patients receiving enteral nutrition, their families and their carers. This begins when the patient is ready to be discharged from hospital and continues throughout their time tube feeding at home. 

We want to support patients with a safe and speedy discharge from hospital and ensure that they can confidently manage tube feeding safely at home. Nutricia Homeward also help support healthcare professionals to ensure smooth patient discharge and reassurance that patients and carers have the support they need post discharge. To faciliate this, Nutricia Homeward has a dedicated team of coordinators and a nursing team available.

Nutricia Homeward Nursing Service

Nutricia Homeward provides Nurse Specialists nationwide to support patients as they are discharged from hospital. 

Our nurse specialists

  • Provide pump trainings
  • Carry out a follow-up call post discharge following pump training
  • Carry out a further follow-up call within the first month following pump training
  • Facilitate any additional pump training that may be required
  • Are available to offer advice 24 hours a day, 7 days a week on our freephone number

Nutricia Homeward coordinators are a dedicated team who

  • Provide a constant point of contact for patients and healthcare professionals
  • Schedule and arrange all pump trainings and arrange discharge support for patients

Additional support

Nutricia Homeward supports patients, their families and their carers as they prepare to leave hospital and settle back into home by providing:

  • 5-day supply of enteral nutrition and equipment, sent to the hospital or directly to the patient's home
  • A variety of support literature and materials 
  • 24-hour free phone: Our experts are available 24/7 to answer any questions a patient or carer may have relating to their pump, enteral nutrition or accessories
  • Emergency pump delivery: If at any time a patient requires a replacement pump, Nutricia Homeward will arrange for a new one to be delivered directly to the patient's home. This service is available, 24 hours a day, 365 days a year
  • Holiday service: Nutricia Homeward can assist, offering advice and support for patients who are planning a holiday

Nutricia Homeward Contact Details

Republic of Ireland

Northern Ireland

  • For Belfast Adult, Western Adult and South Eastern Trust call: 0800 169 5173 (24 hours)
  • For all others Trusts call: 0800 231 5487 (8am to 8pm) or 0800 093 3672 (8pm to 8am)

You may also be interested in

Nutricia uses cookies on this website. With your consent we will use them to measure and analyze usage of the website (analytical cookies), to tailor it to your interests (personalisational cookies), and to present you relevant advertising and information (targeting cookies). For more information please read the cookie policy.

Privacy Settings

  • Strictly necessary

    They are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services (setting your privacy preferences, logging in, filling in forms, etc.). You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

  • Analytical cookies

    They allow us to count visits and traffic sources, to measure and improve the performance of our site. They show us which pages are the most and least popular and how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

  • Personalisation cookies

    They enable website’s enhanced functionality and personalisation. They may be set by us or by third parties whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

  • Targeting cookies

    They may be set through our site by our advertising partners, to build a profile of your interests and to show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.